Say hello to our awesome new Community Moderators! We’re thrilled to have Ashleigh, Jasmine, Jason and Tina join the Bubble Gum Interactive team.

We’re committed to delivering a safe, fun and inclusive online experience for kids and families. Our Community Moderators play a pivotal role in making this happen. This in-house team play Little Space Heroes and keep a watchful eye on the game looking out for any players that might have a question or need some assistance. The team also help to encourage new players to explore more of the game and work hard at creating a vibrant, happy and inclusive community. The team helps to reinforce positive behaviour amongst all players in the game.

Our Community Moderators are a truly incredible group of people. Each of them has had experience in working with kids and parents in the past and also has a strong commitment to delivering outstanding customer experiences. Like other members in the Community team, these new moderators have passed thorough background checks and have been trained to provide proactive support when required. They’re also great fun – each of our moderators has creative interests from writing to photography, games design to hosting parties and events for friends. We’re sure they’ll do a fantastic job and enjoy playing alongside our Little Space Heroes.

In addition to our Community Moderators, we also make use of other tools and processes to help ensure a safe, fun and inclusive experience. This includes advanced word filtering using blacklists and whitelists to prvent the use of profanity or mature content in game as well as logging and monitoring of chat in-game. Players can alert moderators at any time or find answers to commonly asked questions at our help portal http://help.littlespaceheroes.com.

Learn more at our Parents page at http://www.littlespaceheroes.com/parents.do

 

 

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